Contact

We're here to help.

Whether you have questions about a program, need help with your account, or want to speak with your clinician, our team is ready to support you.

Get in touch

How to reach the right team.

To ensure your question is answered quickly and securely, please route your inquiry to the appropriate department below.

For questions about billing, shipping, or how the platform works.

[email protected]

Active patients should message their clinician directly through the secure patient portal for any medical advice or side effect concerns.

For media inquiries, B2B employer programs, or pharmacy partnership opportunities.

[email protected]

Our promise

All clinical communications inside the patient portal are fully encrypted and HIPAA compliant to protect your privacy.

We aim to respond to all non-emergency portal messages and emails within 24 business hours.

If you are experiencing a medical emergency, do not wait for a response. Call 911 or go to the nearest emergency room immediately.